AI Solutions

Practical AI, not hype.

Six things AI can genuinely do for a small business today — with a real example of each conversation, so you can picture it running in yours.

AI Customer Assistant AI Receptionist AI Sales Assistant AI Business Knowledge Assistant AI Content Automation AI Analytics Assistant

Restaurants, cafés, retailers

AI Customer Assistant

Answers customer questions instantly, shares menus and opening hours, takes booking enquiries, and collects customer details — 24 hours a day, without anyone picking up the phone.

✓Answers FAQs instantly
✓Shares menu, opening hours, allergen info
✓Takes booking & enquiry details
✓Escalates to a human when it needs to

Saves hours a week of repetitive phone calls and DMs.

Do you have vegan options?

Yes — we have several vegan dishes including our roasted vegetable tagine and vegan mezze platter. Would you like me to check availability for a table this evening?

Are you open on Mondays?

We're open Tuesday to Sunday, 5pm till late — closed Mondays. Want me to hold a table for Tuesday instead?

Hotels, salons, clinics, gyms

AI Receptionist

Handles enquiries and appointment requests around the clock, so no booking is lost to a call that goes to voicemail.

✓Answers enquiries 24/7
✓Checks and offers real appointment slots
✓Shares pricing & service info
✓Captures contact details for follow-up

Never miss a booking to a call you couldn't answer.

Do you have a hair appointment free this Saturday afternoon?

Yes, we have a 2:30pm and a 4:00pm slot free on Saturday with Claire. Would either of those work, and can I take your name and number to confirm?

Tradespeople, estate agents, professional services

AI Sales Assistant

Responds to enquiries the moment they land, asks the right qualifying questions, and books a consultation — so leads don't go cold waiting for a callback.

✓Instant response to new enquiries
✓Qualifies the job or lead automatically
✓Drafts a follow-up message for you to approve
✓Books a consultation straight into your calendar

Respond in seconds, not the next day.

Hi, I need a quote for a bathroom rewire, how soon can someone come out?

Happy to help — a bathroom rewire is usually a half-day job. Is this a full rewire, or just new sockets and lighting? I can get you booked in for a free site visit this week.

Any business with staff, policies, or procedures

AI Business Knowledge Assistant

A private AI assistant trained on your own documents — staff handbook, FAQs, policies, product specs — so staff and customers get accurate answers without digging through folders or asking a manager.

✓Trained on your own documents
✓Answers staff onboarding questions instantly
✓Keeps sensitive data private to your business
✓Doubles as a customer support assistant

Your own knowledge base, answering questions instantly.

What's our policy on refunds for online orders?

Customers can request a refund within 14 days of delivery if the item is unused and in its original packaging — full policy is in section 4.2 of the handbook. Want me to draft a reply to a customer asking about this?

Any business that needs to market itself but has no time

AI Content Automation

AI drafts your social posts, blog articles, email campaigns, and product descriptions from a few bullet points — you review and approve, not write from scratch.

✓Social media post drafts
✓Blog & email campaign drafts
✓Product descriptions from a spec sheet
✓Consistent tone of voice, trained on your brand

Marketing that keeps up, without the writer's block.

We've got fresh oysters in this week, half price Wednesday.

🦪 Oyster Wednesday is back! Half price on all our fresh oysters this week only — grab a table and make a night of it. See you at the bar. #EdinburghEats #Leith

Any business with sales or booking data

AI Analytics Assistant

Ask plain-English questions about your own business data and get a straight answer — no spreadsheets, no dashboards to learn.

✓Ask questions in plain English
✓Pulls answers from your own sales/booking data
✓Flags trends before you'd notice them yourself
✓No dashboard training required

Know what's working without opening a spreadsheet.

Which products sold best this month?

Your top 3 this month: Grilled Cod (142 orders), Fish & Chips (118), Smoked Haddock Chowder (94) — chowder orders are up 30% versus last month, worth featuring it more prominently on the menu.

Want to see this on your own website?

We'll show you exactly which of these would make the biggest difference for your business, free.

Book a free AI consultation