Case study · Restaurant · Leith
The Gannet
A moody, photography-led redesign for a Leith seafood restaurant, built around a booking-first layout and an AI assistant that never lets a hungry customer go unanswered.
Results dashboard
Illustrative results
Concept demonstration — figures are illustrative of the kind of impact these AI features typically deliver, not real client data.
+38%
Online bookings
6 hrs
Staff hours saved weekly
24/7
Assistant response time
4.8★
Average review rating
Before
The Challenge
- Menu, hours, and allergen questions ate into service time every evening
- No online booking meant missed tables whenever the phone went unanswered
- The old site looked closed for business — dated design, no mobile layout
After
The Solution
- A dark, editorial redesign built around the food and a sticky booking CTA
- An AI customer assistant trained on the menu, hours, and allergen info
- Automated waitlist SMS so a fully-booked night doesn't mean a lost customer
Website showcase
This isn't a static mock-up — it's the real, working site. Scroll and click around inside the previews below.
Key pages in this project
Try The Gannet's AI assistant yourself
This is a real, working conversation — not a script. The Gannet is an illustrative portfolio example, but the assistant below is genuinely thinking through what you type.
What the AI actually does
Try it for real in the demo above — here's what's happening behind each conversation.
AI Menu & Booking Assistant
Answers menu and allergen questions instantly, and takes booking enquiries around the clock.
Review Automation
Sends a friendly follow-up after a booking, prompting happy diners to leave a review while the meal is still fresh in memory.
How it actually works
From the moment a customer types a question, to the business getting notified — end to end, automatically.
Customer asks a question
AI understands intent
Knowledge base searched
Response generated
Booking created
Business notified
“We used to lose bookings every time the phone rang during service. Now the site handles it — and somehow still sounds like us.”
Restaurant owner, Leith
Technologies used
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